Returns & Exchanges

At GentsEyewear, we want you to be completely satisfied with your frames, which is why we offer a 30-day hassle-free return policy for all unworn eyewear. If your new glasses aren't the perfect fit for your style or face shape, we are happy to provide a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Frames

Place the eyewear in its original protective case and packaging to ensure it remains scratch-free during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.

4

Receive Your Refund

Once our quality control team inspects the returned glasses, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing